2 posts
Since ChatGPT, every owner wants AI customer service. But 80% of deployments hit the same wall: customers get angry at 'technically correct, practically useless' replies and churn faster. Here's how to actually build one that works.
Site is slow, hard to update, breaks every time you switch developers — everyone says 'rebuild it.' But 60% of the time, a redesign is what you actually need, saving 3× the budget and four months of timeline.
