Workflow AutomationWorkflow Automation
n8n, Zapier, Make — plus custom scripts where off-the-shelf falls short. Forms that self-file, reports that self-send, inventory that self-syncs, invoices that self-mail. Configure once, then forget.
What's included
Every engagement is built from scratch, not templated. Each item is tailored to your actual needs.
- 01n8n / Zapier / Make plus custom code where needed→
- 02Notion / Google Sheets / Airtable data flows→
- 03Email sequences (Resend / Mailchimp)→
- 04Slack / Discord / LINE notifications→
- 05Process diagrams included in delivery→
Scenarios
Common use cases for this service — to help you size the scope and expected outcome.
Weekly sales report automation
Every Monday at 8am: pull from DB → pivot → PDF → email three departments, with a Slack ping.
Monthly instructor billing
Pulls classes from Google Calendar → computes hours → generates statements; half a day → five minutes.
The work that "looks like work" — but should really be running as a script
Weekly data → report ritual
Download CSVs from Shopify / marketplaces / Google Analytics / Meta → merge in Excel → pivot → format → email to leadership. 2-4 hours every week. 100-200 hours a year.
Inventory sync across three places
Sell one on the website → manually update marketplace stock → manually update warehouse Excel. Forget once and you oversell, then eat the complaint.
Forms → manually keyed into CRM
Form to email → copy-paste into HubSpot → assign to sales → send welcome email. 10 min per lead × 10 leads a day = 1.5 hours gone.
Reconciliation by hand
Payment gateway vs bank statement vs invoices vs order system — four sources that never match. Half a day to a full day every month, and mistakes still slip through.
Not tool advice — a complete flow that runs without supervision
We deliver the automation, not a recommendation. You describe a recurring task — we give you back a running system.
Process analysis
- Audit current manual work (with frequency and time cost)
- Identify top 3 highest-ROI pain points
- As-is process diagram
- To-be process diagram
- Tool selection and integration points
Build and testing
- n8n / Zapier / Make or custom scripts (situational)
- Error handling and retry logic
- Alerting via Email / Slack / LINE on failures
- One week of small-scale live testing alongside your team
- Tune logic based on what surfaces
Handover and training
- Process diagrams non-technical staff can read
- 15-30 min backend walkthrough video
- Troubleshooting cheatsheet
- 30 days of free Q&A support
- Optional monthly health check
First automation running by day seven
- Day 1–3
Interview + pick first target
Sit down and list every recurring task. Pick the highest-ROI one to automate first.
- Day 4–7
First automation live
Start with the simplest (usually reports or notifications). You feel the win immediately.
- Week 2
Second and third flows
Typically inventory sync, lead flow, or cross-system integration.
- Week 3
Stabilisation + training
One week of live running to surface edge cases; training video and docs delivered.
Off-the-shelf first, custom only when needed
80% of automation fits Zapier / Make / n8n. We custom-build for the 20% — special logic, internal system integration, or long-term cost reasons.
Open source, self-hostable, no monthly fees. Great for long-running, high-volume flows.
Biggest integration library (5000+ apps). Fits low-volume, occasional flows.
Cheaper than Zapier, easier than n8n. Best visual handling of complex branch logic.
Completely free. First choice for spreadsheet automation — report generation, data cleanup, scheduled mailings.
When custom logic, heavy data processing, or internal system integration is required.
Free scheduled jobs. No server to maintain.
You're probably wondering
- Q01
We're a small team — is automation worth it?
Look at ROI. If one task takes 2 hours a week (104 hours a year), automating it for NT$ 30,000 pays back in four months. A single qualifying task is enough. - Q02
Should we automate several flows at once?
Don't. Start with 1-2 on the first engagement so you can feel what automation solves. Once you see the wins, you'll naturally spot more — batch 3-5 in the second round more efficiently. - Q03
Do the tools cost monthly?
Depends. Self-hosted n8n is free, Zapier free tier covers one simple flow, Make free tier covers 2-3. Paid tiers start US$ 10-30/month. We calculate "monthly cost vs. time saved" before recommending a tool. - Q04
How do I know if a flow breaks?
You will. Every flow has error alerting — failures ping you by email / LINE / Slack. No silent breakage for weeks. - Q05
Can I modify flows later myself?
Simple changes (notification recipients, adding a field) are covered in the training video. Structural changes (reworking flows, integrating new systems) are best done with us — usually an hour of work. - Q06
Do AI support and workflow automation conflict?
They're complementary. AI handles conversations, automation handles data flow. Many clients run both — e.g., the bot answers a question and auto-creates a ticket assigned to sales. That's the combo.